A few years ago, device management was restricted to managing devices based on developer-friendly operating systems, such as Windows, Android, iOS, and Linux. Powerful APIs used to allow programmers to develop apps that could manage “smart” devices and endpoints such as smartphones, tablets, and PCs. However, there were certain embedded devices, sensors and equipment running on very rudimentary hardware that were not capable of running apps built using general purpose programming languages. These devices are designed to carry out relatively specific tasks with limited USB, Bluetooth, and WiFi access to the host computer. By adding “smart” logic at the host machine level, which serves as a proxy for these endpoints, 42Gears has created a framework that enables you to handle these “not so smart” endpoints.
Example of embedded devices: Handheld Scanners, Cash Registers, Smart Battery, Charging Docks, Bluetooth Controllers, Label Printer, Card Reader, Smart Bulb, Smart Plug etc.
Things Connector
A program known as a “Things Connector” logically connects an IoT endpoint or a ‘Thing’ to the SureMDM Nix Agent operating on the host computer. Any developer having the technical know-how to create an interface with Things devices using a standard transport mechanism such as USB, BT, WiFi, etc. can create the Things Connector.
For Developers
If you want to know more about developing a Things Connector for your device, please check out the developer portal to get access to the developer kit and documentation.
A Customizable & Effective MDM Solution for Managed Service Providers (MSPs)
SureMDM Hub provides seamless, secure, and scalable mobile device management services to customers that are directly served by an MSP, from a single server setup with multi-tenant support. It helps in reducing runtime costs incurred by MSPs and increasing their revenues.
One of the common challenges that MSPs experience while taking care of the IT services for clients is creating and managing separate MDM accounts and login credentials. This presents issues in the customer onboarding process, necessitates partners to manage multiple instances of the software, and leads to unnecessary costs for the resellers.
To address such issues, 42Gears came up with SureMDM Hub, a powerful platform built specifically for managed service providers to help them offer seamless, secure, and scalable mobile device management services to their customers, from a single server setup with multi-tenant support.
SureMDM Capabilities
- Launch new SureMDM customer instances quickly and easily.
- Gain access to customer portals securely with Single Sign-On (SSO).
- Add custom branding elements to SureMDM Hub.
- Manage licenses centrally.
- Incorporate an additional layer of security.
- Spend less time, energy, and money on maintenance.
- Enable third-party integration seamlessly.
- Create alert notifications for admins on License Expiry and License Threshold.
SureMDM Benefits
- Perform onboarding easily.
- Perform maintenance and updates on one instance of SureMDM.
- Support multiple license types in the same instance of SureMDM.
- Brand customer accounts without impacting any of the other clients in the same hub.
- You can execute customer management processes, license allocation, deallocation, and other activities remotely using SureMDM Hub APIs.
- Improve productivity and scalability.
- Reduce cost by setting up and managing one SureMDM deployment.
Rugged Device Management
Ensuring Robust Security & Facilitating Remote Management of Rugged Devices & Handheld Computers
The rugged devices are steadily gaining prominence. Apart from having all the functionalities of a consumer tablet or mobile phone, rugged devices also play a vital role in extreme environments. In order to manage industrial-grade handheld rugged devices and to ensure that they operate smoothly and securely, you need a reliable and robust remote device management solution.
SureMDM, an effective mobile device management (MDM) solution, plays a vital role in managing rugged devices. SureMDM is meant to simplify the managing, monitoring, and securing of rugged and other mobile devices. SureMDM supports the management of rugged handheld devices developed by leading original equipment manufacturers (OEMs).
The Effectiveness of SureMDM for Rugged Devices
Device Enrollment
You can easily enroll your devices using Android Enterprise. Windows 10-based rugged devices can be enrolled using Windows Autopilot.
Device Provisioning
Post enrollment in SureMDM, you get the ability to push apps and content in bulk to devices without requiring user interaction. Rugged devices that have been enrolled can be given to users and workers for use in the field once they have been set up and configured with the necessary apps and data.
Device Security
Device security is a key area of focus for all businesses.By turning rugged handheld devices into kiosk mode, SureMDM ensures that users can access only approved apps. This addresses any intentional or unintentional misuse of devices, which helps in saving money and avoiding downtime. In addition, SureMDM offers robust features to lock and wipe devices remotely in case they are lost or stolen to avoid any potential data breach. It also allows admins to remain compliant with password and other security policies.
Remote Troubleshooting of Rugged Devices
Control and manage rugged handheld and mobile computing devices easily through SureMDM. Using SureMDM’s remote control feature, IT admins can remotely view device screens and take the necessary actions.
Asset Tracking & Reporting
SureMDM can provide detailed information about all the rugged devices used by your company. Using these reports, you may keep track of all the devices that are being used, who all are using them, where they are, and more.
Why Choose SureMDM for Remote Management of Rugged Devices?
SureMDM is the preferred rugged device management solution for businesses across the globe. Typically, companies need long-term support from the OEMs to ensure that their rugged devices receive timely security patches and OS updates. Using a single console, businesses can easily push the latest security updates to all devices at once. 42Gears has partnered with renowned OEMs to add more capabilities to SureMDM. With such partnerships and capabilities, SureMDM today has been recognized as the leader in the rugged device and handheld computer management space.